Quote Originally Posted by DBi5 View Post
It might be worth checking with the singer how they store the guitar when not in use.

I once worked with a singer/songwriter who had complained about their LP Studio a number of times. I eventually agreed to take a look at it and reset the wonky neck and all the usual setup stuff.

I later found out that the guitar had spent all of it's life in one of those flimsy Gibson travel/gig bags leaning against a wall.
Thats likely where it lives. It has a soft gig bag.